1. Purpose
These Terms and Conditions of Sale (T&Cs) define the conditions under which personalized t-shirts are sold on our e-commerce website. The t-shirts are personalized by us and are not customizable according to the buyer’s tastes or preferences. Any order placed on this site implies full acceptance of these T&Cs by the buyer.
2. Products
The t-shirts sold on our website are personalized creations by our team. These products are offered as-is, without the possibility for the buyer to choose customization options (color, design). The visuals shown on the site represent the products in their final form. Slight variations may exist between the images and the actual product due to artisanal production.
3. Pricing
The product prices are displayed in euros, including all taxes (TTC), excluding shipping costs. The total order amount, including shipping costs, is indicated before the order is confirmed. We reserve the right to modify our prices at any time, but the items will be invoiced based on the price in effect at the time of the order.
4. Orders
- Order Process: The buyer selects the items available in the shop and confirms their order after review. Delivery and payment information must be provided to complete the purchase.
- Order Confirmation: A confirmation email is sent to the buyer after the order is validated.
- Modification/Cancellation: Since the products are personalized in advance, no modifications or cancellations will be possible after the order is confirmed.
5. Payment
Payment is due immediately upon ordering. Accepted payment methods include [e.g.: credit cards, PayPal, etc.]. All transactions are secured through our payment platform.
6. Delivery
- Delivery Timeframes: Products are delivered to the address provided during the order process. Delivery times typically range between [20] and [30] business days.
- Shipping Costs: Shipping costs are calculated based on the destination and are specified before the order is confirmed.
- Delivery Issues: In case of a delay or issue with the delivery, please contact our customer service within [10] business days following the estimated delivery date.
7. Right of Withdrawal and Returns
As the t-shirts are personalized by us, they cannot be returned or exchanged, except in the case of a manufacturing defect or an error on our part. In the case of a defective product, the buyer must contact our customer service within [number of days] after receipt, providing a description and photos of the product.
8. No Warranty
The products sold on our site are not covered by a warranty. The buyer accepts this condition when placing an order and acknowledges that the items are sold as-is. In case of defects or issues, please contact our customer service.
9. Personal Data Protection
The data collected during the order process is used solely for order management and customer service. This information will not be shared with third parties without the user’s explicit consent, in accordance with our privacy policy.
10. Liability
We shall not be held liable in the event of delay or non-performance of the contract due to a force majeure event (natural disaster, strike, etc.). We cannot be held liable for any indirect damage resulting from the use of the site or the products.
11. Intellectual Property
The elements of the site, including texts, images, logos, and graphics, are protected by intellectual property rights. Any reproduction, modification, or distribution without authorization is prohibited.
12. Disputes
These T&Cs are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts will be those of the consumer’s or seller’s place of residence.